Store Manager

Role & Responsibilities Shift Manager (Restaurant/QSR). Key Responsibilities: Manage day-to-day restaurant operations during assigned shifts. Lead, motivate, and supervise Team Members to ensure smooth operations. Deliver excellent customer service and promptly resolve customer concerns. Ensure compliance with food safety, hygiene, and quality standards. Monitor product quality, portion control, and service standards. Manage shift scheduling, attendance, and manpower deployment. Handle cash management, billing, and daily sales reconciliation. Maintain inventory, reduce wastage, and ensure stock availability. Achieve sales, productivity, and operational KPIs. Train and coach Team Members to improve performance. Ensure restaurant cleanliness and adherence to brand standards. Support the Restaurant Manager in achieving business goals. Preferred Profile: Graduate in any discipline. 2–5 years of experience in the QSR, restaurant, or hospitality industry. Strong leadership, communication, and problem-solving skills. Willingness to work in rotational shifts, weekends, and holidays. Assistant Restaurant Manager (ARM). Key Responsibilities: Assist the Restaurant Manager in driving restaurant performance and profitability. Manage daily operations while ensuring exceptional guest experience. Lead, coach, and develop Shift Managers and Team Members. Drive sales growth through local store marketing and upselling initiatives. Ensure compliance with food safety, statutory, and company SOPs. Monitor labour cost, food cost, inventory, and operational expenses. Review daily sales, productivity, and customer satisfaction metrics. Handle employee engagement, training, and performance management. Ensure timely recruitment, onboarding, and manpower planning. Resolve customer escalations and maintain high service standards. Conduct regular operational audits and implement corrective actions. Support achievement of revenue, profitability, and operational targets. Preferred Profile: Graduate in any discipline. 4–8 years of experience in the QSR, restaurant, retail food, or hospitality industry. Minimum 1–2 years of team handling experience. Strong leadership, operational, and people management skills. Ability to work in a fast-paced environment and manage multiple priorities. Role: Restaurant Manager. Industry Type: Hotels & Restaurants. Department: Food, Beverage & Hospitality. Employment Type: Full Time, Permanent. Role Category: F&B Service. Education: 12th Pass