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L3 Application Support

Insight Global Technologies

Bengaluru, Karnataka, India Full Time Work from Office
Department
IT & Information Security
Experience
6 years (min.)
Pay
Not disclosed
Posted
08 Jul 2026

Job description
Provide Level 3 production application support for critical risk management trading applications by handling escalated incidents from Level 1 and Level 2 support teams. Debug, troubleshoot, maintain, enhance, refactor, and support Java/Python-based applications and scripts. Perform root cause analysis, resolve production issues, support application upgrades, execute data fixes, write SQL queries, and ensure high availability of business-critical systems. Work with databases, Linux/Unix environments, AWS infrastructure, and ticketing systems such as AppHero or ServiceNow. Collaborate with business stakeholders, communicate technical solutions effectively, manage incidents in high-pressure environments, and ensure minimal business impact through timely issue resolution.
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