B2C Team Lead
Pickyourtrail
Gurugram, Jaipur, Haryana, Rajasthan, India
Full Time
Work from Office
Required skills
Team Management
Sales
Business Development
Negotiation
Customer Relationship Management
Sales Strategy
Leadership
Market Analysis
Customer Satisfaction
Perks & benefits
Health Insurance, Job/Soft Skill Training
Job description
The B2C Team Lead will manage a team of sales executives responsible for selling international travel packages. Responsibilities include achieving monthly team sales targets, coaching and mentoring sales representatives, monitoring daily performance, conducting regular feedback sessions, developing sales strategies, improving customer satisfaction, understanding customer travel requirements, recommending suitable holiday packages, resolving customer issues, analyzing market trends and competitor activities, identifying business growth opportunities, collaborating with operations, logistics and support teams, ensuring smooth booking processes, preparing performance reports, and maintaining high levels of customer engagement and team productivity. Candidates should possess excellent leadership, communication, negotiation, and people management skills with 5–10 years of experience in B2C sales.
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